Advanced Operations Management for Production and Service Systems

• Understand the fields of production and service operations and can differentiate between them
• Explain examples of advanced planning problems and models in production and service operations
• Assess the applicability of different analytical tools in advanced operations management
• Analyze case studies in advanced operations management
• Model advanced production and service operations problems and solve these models with appropriate mathematical methods
• Analyze production and service operations problems and make sound decisions in the field of advanced operations management
• Discuss and reflect upon important managerial insights in the context of advanced operations management
• Apply and transfer the knowledge to any operations management problem

The course will introduce the students to advanced operations management in the age of digitalization. Modern planning problems from production and service operations management will be analyzed, modeled, and solved using mathematical programming and simulation. The focus is on increasing effectiveness and efficiency in current business operations. The students will work on case studies, applying the theoretical knowledge to real-world decision-making problems. Critical thinking and abstract problem-solving capabilities are taught throughout the course.

42380/42417, The course is an advanced operations management course, and students should take it at the end of their study program. Students are expected to have extensive modeling, optimization, and simulation knowledge. Therefore, students should be familiar with Julia, AnyLogic, or similar programming languages. Besides, substantial knowledge in mathematics (including Mixed Integer Linear Programming) and statistics is mandatory.

Lectures, exercises and project work